About us

Furnish Smart Campus
Basic application solutions
Basic application solutions
Basic application solutions
Basic application solutions
iDste
Adhere to A High Level of Research and Development Investment

Shenzhen iDste Information Technology Co., LTD. (iDste) is a high-tech enterprise that provides intelligent campus construction and services. Since its establishment, IDSTE has insisted on providing reliable, practical and efficient intelligent systems for first-line schools.


iDste has always combined outstanding innovative technology with market experience, adhered to a high level of R&D investment, and provided users with competitive, value-added and hyper-integrated solutions in the construction of the smart campus basic application platform.


The company's products have passed the national ISO9001, ISO14001 and 3C certification, and won the national high-tech enterprise certification in 2016. With offices in Beijing, Shanghai, Guangzhou, Nanjing, Wuhan, Chengdu, Changsha, Xi 'an and other places, business and customers throughout the domestic provinces and autonomous regions.

After Sale Service Description
01

All of iDste's self-developed products and products represented by IDSTE are subject to barcode management and have a unique product ID identification.

02

For iDste products purchased directly from the Company or from authorized agents and dealers of the Company, such as quality problems caused by improper raw materials or process treatment, the company undertakes to repair or replace them unconditionally and free of charge during the warranty period. Warranty services are provided free of charge except for incidental expenses such as insurance, mailing and delivery. (Please pack carefully when sending the product for repair)

03

The following circumstances may not be included in the scope of free repair and replacement: man-made damage to the product, failure to comply with the corresponding technology, safety regulations, high pressure, high temperature, excessive humidity caused by the product damage, the company will not provide free repair or replacement.

Technical Support
Service Hours: Monday to Friday: 09:00-18:00 Saturday: 09:30-12:00
Service Phone: 400-623-5280
After-sales Contact
If the user has after-sales questions, please call: 400-623-5280 after resale, or email to service@idste.cn, our company will give the most timely reply.
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